KINGSTON, Jamaica — As fraudulent actions enhance, fraud analyst and investigator Naujae Lee has been serving to scores of victims get better stolen funds by her Confinance Fraud Consulting Agency.
With over six years of expertise creating and implementing fraud prevention methods, Lee has helped establishments in the US save greater than US$2 million. Her efforts have led to a 25 per cent discount in fraudulent transactions, a 15 per cent increase in buyer satisfaction, and the prosecution of fraudsters that resulted within the restoration of US$250,000.
“All of it comes right down to investigation, actually. There are occasions while you get discouraged. There are occasions when regardless that you’re serving to purchasers, they don’t need to enable you to as a result of they’re afraid of the fraudster or they’re embarrassed. However, you must have persistence and that’s what I do. Restoration just isn’t a assure, and that’s why try to be in a preventative state, and so I attempt to forestall quite than get better,” Lee instructed Observer On-line.
Lee’s ardour for preventing in opposition to fraud began with a task she took at American Specific as a dispute/fraud analyst in 2018. After three years with the corporate, she determined to maneuver on. The fraud analyst later secured a place as a senior analyst and investigator for the Tennessee Credit score Union. She presently contracts for various monetary establishments whereas operating her personal agency.
The Mona Excessive College alumna earned her tertiary training at Broward Faculty in Florida and is presently finding out fraud and monetary crime at Utica College in New York.
The skilled famous a troubling hyperlink between dancehall music and fraudulent behaviour.
“Truthfully, the ‘meech’ life-style… you’re now not cool to be effectively dressed or to have the ability to dance or sing which was the ‘cool guys’ for us once we have been rising up. We’re in an period the place the scammers are the cool youngsters. There’s no disgrace in it anymore. It’s not one thing that you would need to disguise,” she mentioned.
Whereas Lee primarily works independently at her agency, she often contracts the service of a further two folks to help with piecing data collectively the place crucial.
She specialises in companies.
“I current them with their issues. I concentrate on how straightforward it may be for scammers to infiltrate their techniques primarily based on the software program that I’ve and that sparks a dialog. So then, the dialog turns into, ‘what are you going to do now to guard your purchasers?’” she mentioned, noting that enterprise homeowners don’t all the time need to spend money on correct safety measures to fight criminals.
Within the meantime, she is encouraging the general public to take measures to guard themselves in opposition to these makes an attempt.
“As a person, you must be hypersensitive to emails, to sure corporations that you just do enterprise with; don’t save your playing cards to any kinds of web sites and I’d all the time say if one thing feels prefer it’s fallacious, simply don’t do it,” she mentioned.
— Kediesha Perry
