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Pricey Claudienne,
I’ve been attempting to get my Jamaican citizenship and passport for properly over a 12 months now. I utilized June 15, 2022 through the Jamaica Excessive Fee in Birmingham within the UK. The entire course of has not been simple as there was no response from the Passport, Immigration and Citizenship Company (PICA) to my e-mail.
I’ve additionally confronted the identical drawback with personnel on the PICA workplace in Kingston.
The journey began round 10 years in the past after I utilized for citizenship through my mom’s descent.
I got here to Jamaica and went to the Fixed Spring Street PICA workplace. For some bizarre motive the workplace had two units of paperwork for my mom. The 2 paperwork had the identical registration quantity, delivery date, delivery place, the identify of my mom’s mother and father and witnesses. Clearly, somebody had made an error. The clerk dismissed me and informed me that I couldn’t proceed with my utility.
I used to be directed to the Registrar Basic’s Division (RGD) and after I gave them paperwork to show my mom’s authenticity they issued a brand new certificates for my mom with the identical registration quantity.
On June 15, 2022, I utilized for Jamaican citizenship and after many months, PICA knowledgeable me by e-mail that my mom’s delivery particulars didn’t match what was on my delivery certificates. PICA mentioned that I needed to get my delivery certificates amended. My e-mail to PICA defined that there have been three units of paperwork with the identical registration quantity and identify variation however that considered one of them didn’t match the knowledge on my delivery certificates.
I despatched the paperwork to PICA through e-mail and the company’s reply was “Thanks for the supporting proof, this shall be despatched for processing.” That was in January 2023; nonetheless, I by no means obtained any extra data from PICA.
Though the Jamaican Excessive Fee stored telling me that my papers “are within the closing levels of processing with PICA”, after I got here to Jamaica on August 19, 2023 and contacted PICA I used to be informed that that they had no citizenship utility for me.
I’m very pissed off and am searching for your help in checking out this sorry state of affairs.
ZH
Pricey ZH,
After many months of futile communication with PICA,
Inform Claudienne ultimately contacted the workplace of the everlasting secretary of the Ministry of Nationwide Safety.
On August 7, 2024 we notice that you just obtained the next e-mail from the PICA customer support supervisor,
“The PICA thanks you for the persistence you might have exercised while we work to carry your matter to a decision.
Your utility was dropped at the eye of our CEO, appearing, who has referred similar to the eye of the assessment committee for a call. We decide to offering you with an replace on the choice of the committee on Monday, September 2, 2024, following the committee’s month-to-month assembly.
We’re grateful in your continued persistence.”
Inform Claudienne notes that you’ve got now obtained your citizenship paperwork from PICA.
We want you all the most effective.
Have an issue with a retailer, utility, an organization? Phone 876-936-9436 or Cell/WhatsApp # 876-484-1349 or write to: Inform Claudienne c/o Sunday Finance, Jamaica Observer, 40-42 1/2 Beechwood Avenue, Kingston 5; or e-mail: edwardsc@jamaicaobserver.com. Please embody a contact cellphone quantity.
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